Tag Archives: Facebook

Bags are Finally Home

4 Jul

Yesterday the bags were finally delivered, at 9.55pm! It was a long day for us waiting for them and the bags, I supposed for their delay and ‘adventure’.

I must say, the last three days I wasn’t overly stressed over our delayed bags. Sure there was some anxiety initially because of the unknown and no updates. But soon after, there was confidence that KLM would sort it out. It was just a matter of time.

For such a global airline, KLM was very approachable when they responded to my queries rather quickly in my opinion. They had many channels to be contacted: Facebook, Messenger, Twitter, email, WhatsApp and Customer Contact Centre.

I chose WhatsApp because to me, the other platforms were either too worldly or corporate and not personal enough. The key here is being approachable rather than professional and I am glad I chose this channel.

The exchanges with KLM on WhatsApp helped bring them down to a more personal level and faster too, giving a lot more reassurance than email, which I used with a regional airline in April and they responded a day later.

Lessons learned here: always label your check-in bags (which we did), buy travel insurance (which we did too and will claim for the delay), make full use of the best and fastest communication platform to stay informed thus, avoiding stress and have a positive attitude towards the situation, it helps.

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The Exploding Blundstone, Part 2

4 Jun

Last week I went to two different cobblers before making a decision to have my Blundstone Style 550 re-soled. I opted for the second cobbler, who happened to be the one who fixed my first pair when the boots had this Hydrolysis issue too. Even after all these years, the cobbler still have the same sole choice but I chose not to go with it this time.

Instead I picked something more rugged but heavier. It’s okay, I like it.

Also, I did write to Blundstone Australia to inform them that my boots experienced Hydrolysis. This time via Messenger privately and not publicly as a post on their Facebook wall.

They responded pretty quick and nicely too (best customer service, remember?), and directed me to Customer Service for Claims. So I filled in the necessary information, submitted my claims and within a short time, an acknowledgement email came stating a file was opened on my case. Super efficient!

I kept telling myself not to expect anything – after all this was already a replacement pair. Can’t expect another replacement for the replacement pair, right? What they did for me – replacing the first pair was already above and beyond, and to expect the same this time just does not seem right. Realistically, from the business perspective it would be bad for them as they just can’t go replacing every pair of boots with this known Hydrolysis problem.

The sole is a rubber/PU/TPU compound and over time, the material will disintegrate whether the boots are used or hardly used because moisture from the air is absorbed by the compound. If the boots are worn more often, Hydrolysis will still occur but possibly reduced.

After some back and forth emails to understand the mishap, the investigation concluded and Customer Service deemed there won’t be any compensation or warranty in this instance. The soles of my boots disintegrated due to Hydrolysis, a known common occurrence in humid environments and not because it’s a product, design or manufacturing fault.

I guess this is something one has to be aware of when buying shoes from overseas to bring back to your country. That being said, the humidity level in Malaysia is very high, so shoes purchased from overseas depending on material, may be prone to the humidity and disintegrate or explode upon pressure from our weight.

My only regret from this experience is that I didn’t wear this pair of Blundstone enough before this mishap. Oh well… Anyway, my boots are now fitted with new soles that I like and are still comfy. I should wear them more often and not just keep in the shoe closet. And I will happily go stomping in puddles when it rains because I know my toes will be dry.

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Brand new again and looking fierce but comfortable!

Like a Celebrity

27 Dec

Recently I carved Monument #11 from a block of Meranti wood, a four-tier piece meaning there’s four Citizens stacked on top of one another. And I shared the finished piece in a public owl community group in Facebook.

I was amazed and very flattered at the responses and numbers it garnered within 24 hours. There were so many likes, positive comments and shares, and it made me feel like a celebrity, totally great and very motivational.

But now I wonder if the stats increased after that moment of stardom died down. I should revisit to check… Hmm.

Carving-12

 

A Little Scare

16 Nov

Yesterday morning I couldn’t launch Candy Crush Soda on my iPad Mini! Eeeks. I was like “Nooooooo!” my Daily Bonus record is going to be broken. The app kept saying to log into Facebook to continue and when I did, it couldn’t go on. Aaaargh…

I restarted the device and said a little prayer because my record was at stake. Thank goodness, after several attempts, I managed to launch without further problems. It was Day 815.

An unnecessary little scare that was. And today? Without a hitch that I could even play three rounds before the app quit on me! The iPad is dying a slow death.

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Change in Pattern, Part 2

20 Feb

My hopes for a six hours drive home yesterday was not to be as my estimates were way off! The drive home was just super duper long.

It started out smoothly but only for awhile. Traffic then became so heavy and got worst, culminating with a standstill situation on the freaking highway and a crawl at 10km/h, sometimes 30km/h for a good part of the journey for no apparent reason. Ridiculous. And it rained, making the drive more tiring. All in all it took us nine and a half hours to reach home.

This is part and parcel of Chinese New Year – the traffic crawl besides the food and family. Because it’s only a once-a-year experience, we take it in stride. If not, we’d never go back for the occasion. Thank goodness, we had food, drinks, music, devices, cables and power banks to keep us entertained during the long drive home.

Anyway, enough of the driving ordeal, what’s more important was the activities we did during the four days in hubby’s hometown which was a change in pattern from previous years.

Besides the food and rest, we managed to play two rounds of golf instead of just one round. During the first game at Darul Aman Golf Club, I lost my nine iron and discovered the loss almost immediately. I absent-mindedly left it somewhere on the fairway approaching the green at Hole One. Amazingly I wasn’t too upset and rationalized I did not need it, save for a couple of shots, and managed for the rest of the game.

It was the heat that got to me more than the loss honestly. After the game, we reported the loss and thank goodness, the club was found and returned within a short time. Phew… relief. I had contemplated my options if it wasn’t returned. An excuse for a new set perhaps? Hmm…

The next day, we played at a different course, Royal Kedah Club and after two days of back-to-back games, I’m happy to say there was no pain felt on the limbs. In other words, no recurrence of the tennis elbow. A good sign indeed considering I was using just all my irons for both games. No driver, woods or hybrid clubs at all.

The change in pattern also saw us catching the latest Marvel Comics’ superhero movie, Black Panther which was refreshing and very entertaining. And we visited a plant enthusiast whom hubby befriended on Facebook and got to see his eye-popping huge staghorn ferns at his farm. Hubby bought two staghorns from his new friend and promised to visit again on our next trip.

And this year, we start work on the Fifth Day of Chinese New Year instead of the Sixth Day which has been the norm for us for years. Definitely a change in pattern for the Year of the Dog.

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Lovely blue skies and paddy fields on the right

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One of the many meals the family had

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The big staghorn ferns and the two purchased smaller ferns mounted on wood

Why Not?

28 Aug

Not too long ago, a friend posted an adorable picture on Facebook which showed a cute little door at the foot of a tree for the neighborhood squirrels. She befittingly named them Mr and Mrs Squirrel, the squirrels that is, not the neighbor. Who made the door, she wasn’t sure but I thought it was adorable and got me thinking.

We already have a bird house for the visiting birds but no ‘home’ set up for the visiting squirrels. And since we have a frangipani tree in our garden, why not—just for fun—make a door just like that posting so that Sammy and Lefty (that’s the name I call our visiting squirrels) can feel more at home.

Maybe I should divert to this if I am still stuck for inspiration for a new Gigglesville’s citizen?

Giving Up

3 Aug

I finally decided to ‘give up’ two more games on my iPad, deleting them several nights ago. Remember Candy Crush Saga was canned awhile back?

It’s not a total give up but a technical one because I still play these games in Facebook on the laptop (at home) or desktop (in the office). My iPad has been so slow, rendering it almost useless, it’s aggravating.

I don’t have pictures and music on the iPad, so I suspect it’s the games’ data accumulated when I play them and it hordes the space on the device thus slowing it down. With the RAM dropping down to 200MB or thereabouts most times, what can I do? I can’t even read anything on Safari, let alone crush some candies!

So I canned both the Monster Busters apps. This is on top of clearing away other apps that I don’t use any longer. I even deleted the Facebook app!

On hindsight, maybe it’s a good thing to make me less dependent on my iPad as I find myself doing more meaningful things in my free time, like carving up a whole township of Gigglesville citizens!

Memory Fail

5 May

I have been sharing my painting efforts on Facebook and some of my friends on that platform have been following the progress. Out of the blue, my American housemate from my college days mentioned that she still has a piece of my work hanging on her wall!

Initially she shared the picture on my wall and I complimented her that the picture was pretty and asked was it her effort? To my surprise, she wrote that I painted it for her in college. Oh my goodness.

Memory fail here because I don’t recall. This must be the pre-Monet days where I still used the brush because the strokes on the painting didn’t look like a palette knife effort.

And what’s even more amazing was that apparently I did another piece of a cabin subject and sold it to the owner of the cabin! Super memory fail here again.

How can I have forgotten such significant moments?

From Near and Far

28 Apr

It’s always nice to have a warm fuzzy feeling when receiving birthday greetings from family and friends, even strangers from near and far.

The first few birthday wishes came from the games I play (no, it’s not from the Candy Crush team but rather Monster Busters), strangers in other words. But I thought it was sweet and thoughtful. Gifted with a week’s worth of free play and 10,000 play coins, I think these game developers are very connected to their loyal gamers. Thank you.

And of course on the actual day, phone calls, emails, wishes on Facebook, WhatsApp and SMS/Messenger came from friends, family members as well as my bank, my credit cards, my loyalty program cards and even the local area politician, strangers in other words!

The world has become smaller—from the US, Bermuda and London to Hong Kong and Kuala Lumpur—with the use of social media and technology to connect us on a daily basis and on special occasions. 

I’d like to thank everyone for your thoughtfulness and well wishes. Made the day more meaningful. To a better year ahead!

  

Goodbye App, Part 2

6 Feb

I guess the day would eventually come. After all, the developer gave us fair warning that by 1st January 2017, the app would taken off.

I have been seeing server this error script since Friday upon launching Jackpot Slots on Facebook. So for real this time? My only regret is that I did not see my final last points scored properly. Oh well.

To be in the Top 20 is good enough I suppose. Goodbye app, it was fun while you were still online to be played. I will surely miss you.